Wow! With all the things going on at work and school, I never try to keep track of my progress too much. It all just runs together after a certain point. But we’re are officially more than half way through the first class of my MBA program! This week is week six where the topic is Organizational Capital - Leadership and Strategy Alignment.
The assignments consist of reading four chapters, listening to the online Power Point lecture, and writing an essay describing the leadership skills and strategies needed by managers today to align human, information, and organization capital with corporate strategy.
We will discuss goals, resources, barriers, and strategies; incorporate frames of analysis presented in the assigned readings, etc… I should do really well at this. I try to focus on leadership a lot and pick up as much information as I can. It’s always been an interest of mine.
Now this is where it gets awesome! In our weekly discussion question, we will consider the merit of using customer feedback measures as a workforce performance metric. Examples of customer feedback measures include reports of satisfaction with service quality or product performance or a content analysis of the number and quality of customer complaints.
Did you see one of my posts from last week where I talked about case studies and how they apply to me in ways I never imagined? This is the same situation! That discussion question is really a part of my job. So I am very happy that I can not only learn more from this MBA program, but I bring so much to the table just from my current work experience. It’s great!
If you have a lot of real people-management experience and have an opportunity to get into this MBA program, do it! I am already reaping the benefits.